AI literacy (AI Act Article 4): what employers need to arrange, without panic
Since 2 February 2025, every company that uses AI must make sure its staff are sufficiently AI-literate. There is no required number of hours and no required certificate. But you must be able to show what you have done.
What Article 4 says
Providers and deployers of AI systems take measures to ensure, as far as possible, a sufficient level of AI literacy among their staff. It is an obligation of effort: you decide what is appropriate for each role, and you document who learned what and when.
Who it applies to
Everyone who uses AI in their work. So also a company of twelve people where three colleagues use ChatGPT for quotes. There is no exemption for SMEs and no transition period.
What the regulator asks
The Dutch Data Protection Authority (Autoriteit Persoonsgegevens) describes four steps: map which AI systems you use, set measurable goals per role, organise training with management involved, and keep a record of what has been done. Enforcement in the Netherlands runs through a penalty order, not through the heavy fines that appear in some trainers' marketing.
What a reasonable approach looks like
- Half a day for everyone who uses AI, with your own cases
- A short written agreement on what is and is not allowed in an AI tool (no client data in public tools)
- An attendance list and a certificate per participant, kept by HR
- A one-hour update every year
What we deliver
Our workshops deliver exactly this: half a day on site or three hours online, with your own examples, an attendance list, a certificate per participant and a one-page AI policy. Prices are on the workshop page. We are not lawyers; for specific questions about high-risk applications we refer you on.
Last updated: 2026-10-05.